Operations and general management come into play with any organization -- no matter the size or industry. With experience in several industries, we are happy to help you with your operational needs. When operations are running cleanly and smoothly, the purpose of the organization can flourish.
Some of the specific ways we help with operations and general management include:
General management & operations:
When it comes to your overall management and day-to-day operational needs, there are many ways we can help. We'll bring industry best practices and experience to help you with integrated and strategic planning, organizational structure, and visioning. Depending on the specific need, we may also be available for staff aug or help with business-as-usual type of regular operations.
Whether you have a specific problem in mind or just want to work on continuous improvement, we can help. We love when things are efficient and logically functional, and we translate that passion into your organization's transformation - by centralizing related functions, streamlining processes, adding standards, increasing efficiency, and/or reducing costs. With any change, we'll guide you through the change management process to ensure buy-in and adoption from others in your organization; we can also identify and implement metrics so that you can measure your success with quantifiable data. The end result is a more efficient and more effective organization.
Have you ever been through a transition -- perhaps as an outgoing staff member training your replacement, an incoming staff member with little training available, or as a supervisor unsure about the in-the-weeds details of the daily work -- and thought, "If only this were all written down somewhere..."? We can prepare this type of documentation for you (or review your existing documentation for gaps) so that you are prepared for any future changes. This can be done on a focused level to target specific processes, or a higher level to focus on a specific department or role; it can even be done to document all major processes in your organization to form an operations manual.
People & personnel:
Chances are, people are key to your organization in one way or another. Whether you are having a people problem or you just want to ensure relationship health, we can help you with internal stakeholders and personnel as well as client relationships. Topics in this broad category include leadership development, engagement, performance, morale, motivation, and inclusivity.